Business division dealing with designing, spare parts, service and training.
It takes into account and carries out all the upgrade packages for the machinery park sold.
For any installed forging and screw press an updated folder including designs, any applicable up-grade packages and the complete list, (also filed according to the supplier name), of all installed components is available within the business archive.
A strict system featuring classification according to the serial number of the machinery ensures tracing the installed configuration, thanks to the in-house design service.
That is the value of Praber know-how!
Servicing can be achieved on-site or remotely thanks to “tele-service” access, for which our machineries have been set up, this latter allows prompt intervention and warrants the restart of production in fast times.
The spare parts warehouse is always fully stocked, besides that by subscribing to “Praber Protect Plan” customers get an absolute guarantee of intervention “in a very short time”.